FAQs

1. What is demi-fine jewelry?

Demi-fine jewelry is a category that bridges the gap between fine and fashion jewelry. It combines high-quality materials, such as gold vermeil (gold-plated sterling silver), sterling silver, and semi-precious stones, to create pieces that are more durable and luxurious than costume jewelry but are more affordable than traditional fine jewelry.

2. How should I care for my jewelry?

To maintain the shine and durability of your imitation jewelry, keep it away from water, perfume, chemicals and direct sunlight. Store it in a cool, dry place, ideally in an airtight pouch or box.

3. Is the silver used pure?

Yes, our pieces are crafted with 92.5% pure sterling silver, the maximum purity level possible for durable and high-quality silver jewelry.

4. What is your return and exchange policy?

• We accept returns within 2 days of delivery, provided the jewelry is unused and in its original packaging. Please check our Returns Policy page for further details.

5. How long does delivery take, and do you offer free shipping?

• Standard delivery within India typically takes 5-7 business days. We offer free shipping on orders above ₹1299.

6. Do you offer COD (Cash on Delivery)?

• Yes, COD is available across India. Please check if your area is eligible at checkout.

7. How do I place an order?

• Simply browse our collections, add your favorite pieces to the cart, and proceed to checkout. You can pay securely via credit/debit cards, UPI, net banking, or COD.

8. Do you ship internationally?

• Currently, we only ship within India. We are working on expanding our services internationally and hope to offer worldwide shipping soon.

9. How do I know my ring or bangle size?

• We have a size guide on each product page to help you find your perfect fit. You can also contact us for assistance in measuring your size accurately.

10. How can I contact customer support?

• You can reach our customer support via email at support@foreverluxe.co.in or by contacting us at +91-8283932360. Our team is available Monday to Saturday from 10 am to 7 pm IST.